Privacy Policy for LightWork
Effective Date: 3/27/2025
Last Updated: 3/27/2025

LightWork ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile and web application ("App").

This policy complies with the California Consumer Privacy Act (CCPA/CPRA) and the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following categories of personal information:

a. Identifiers

  • Name, email address, profile photo

b. App Activity

  • Tasks created or volunteered for

  • Group membership and participation

  • Task completion history

c. Inferences

  • Information derived from your activity for personalization

2. How We Use Your Information

We use your data for:

  • Operating and improving the App

  • Connecting users and facilitating task collaboration

  • Sending push/email notifications

  • Analyzing usage to improve performance

  • Detecting and preventing fraud or abuse

  • Complying with legal obligations

3. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

  • Consent (e.g., for marketing)

  • Contract (to provide services you request)

  • Legal obligation (to comply with applicable laws)

  • Legitimate interests (to improve the App and ensure safety)

4. Your Rights

Under the GDPR (for EU/EEA users), you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your personal data ("right to be forgotten")

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

Under the CCPA/CPRA (for California residents), you have the right to:

  • Know what personal data we collect and how it’s used

  • Access and receive a copy of your data

  • Request deletion of your data

  • Opt-out of the sale or sharing of personal data (we do not sell or share your data)

  • Correct inaccurate personal information

  • Limit use of sensitive personal information

You can exercise your rights by emailing us at matt@mksolutionsky.com.

5. Data Sharing & Disclosure

We do not sell your personal information.

We may share your data with:

  • Other users: limited info (e.g., name, profile photo) is visible when you post or volunteer for tasks or participate in groups

  • Service providers: cloud hosting, analytics, customer support

  • Legal authorities: if required by law or to protect rights/safety

We ensure that all processors and sub-processors adhere to strict data protection requirements.

6. International Transfers

If you are located outside the U.S., your data may be transferred to and stored in the U.S. We implement appropriate safeguards, such as Standard Contractual Clauses, to ensure your data is protected.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, or as required by law. You may request deletion of your account and associated data at any time.

8. Security

We implement technical and organizational measures to safeguard your data, including encryption, access control, and secure storage. However, no system is completely secure.

9. Children’s Privacy

LightWork is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from minors.

10. Your Privacy Controls

You can:

  • Access, update, or delete your account info

  • Change notification preferences

  • Request a data export

11. Changes to This Privacy Policy

We may update this policy periodically. If we make material changes, we’ll notify you via email or in-app notification and update the “Effective Date.”

12. Contact Us

For questions, data requests, or complaints:

Email: matt@mksolutionsky.com